Software "Outbound Recording" that implements CTI functions and customer management functions.
With over 20 years of sales experience, the CTI software 'Outbound Recording' allows you to identify the caller as soon as the call is received. It is software that implements CTI functions and customer management features.
When the phone rings, the caller's information is displayed on the computer screen. If the caller is an existing customer, their registered information will be shown; if they are a new customer, the information from the phone book will be displayed. By registering detailed information about customers (such as orders, reservations, and deliveries), you can respond while checking the history from the next incoming call. Customer information managed in another software can be imported in bulk in CSV format. This is a CTI software that allows you to manage both existing and new customer information together.
